Privacy Policy

What Information We Collect

We collect both personal and technical information to support service delivery, communication, and Website functionality.

Identifying Information

We collect this info when you fill out forms, book services, or reach out to us directly.

• Name: Collected to personalize service bookings and communication.
• Email Address: To receive appointment reminders, service notifications, and offers (if subscribed).
• Phone Number: For reservations, confirmations, and customer service.
• IP Address: Automatically gathered for website security, fraud protection, and analytics.

Website Interactions

We gather data about your usage of our Website, such as pages viewed, time on site, and click-through behavior, in order to enhance user experience and performance.

Advertisement Interactions

If you engage with our ads (e.g., via Google, Facebook), we may gather information about that interaction for ad improvement and analytics.

Social Media Data

When you message us or engage with us on social media platforms like Facebook or Instagram, we are able to capture public profile information in order to respond appropriately.

Information Collected via Forms

When you submit quotes, bookings, or inquiry forms, we collect details such as your name, contact information, vehicle type, and service needs to provide you with proper assistance.

Sharing and Disclosure of Your Information

We take your privacy seriously and limit disclosure to the following:

Service Providers

We may share information with trusted third-party vendors (e.g., booking platforms, hosting services, payment processors) who help operate our Website or deliver services. These vendors are bound by confidentiality agreements.

Legal Requirements

We may disclose personal information if legally required, including to comply with subpoenas, court orders, or other legal processes.

Marketing and Advertising Partners

We may use advertising platforms like Google Ads or Facebook to improve our outreach. These platforms may collect behavioral data as part of their standard operations and privacy policies.

Business Transfers

In the event of a merger, sale, or acquisition, user information may be transferred as part of the business assets.

Text Messaging Compliance

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with subcontractors in support roles (e.g., appointment reminders) and excludes any text messaging originator opt-in data or consent. This information will not be shared with third parties beyond technical service providers.

Third-Party Services and Links

Our Website may contain links to third-party websites. Such external sites are not ours and are governed by their privacy policies. We are not liable for their data collection, content, or practices.

Analytics Programs

We use analytics tools like Google Analytics to gather data such as session duration, location (approximate), browser type, and on-site behavior. This information helps us improve our services and website performance. Data collected is anonymized and not linked to personally identifiable information.

Children’s Privacy

Our Website and services are not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us so we can promptly remove it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and become effective immediately. We recommend checking this page periodically to stay informed of updates. Continued use of the Website constitutes acceptance of any modifications.